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What is more important to a resident: Getting a repair scheduled quickly or at a time which suits them?
A housing industry professional filmed at the Chartered Institute of Housing conference, June 2009
A housing industry professional filmed at the Chartered Institute of Housing conference, June 2009
A housing industry professional filmed at the Chartered Institute of Housing conference, June 2009
A housing industry professional filmed at the Chartered Institute of Housing conference, June 2009
A housing industry professional filmed at the Chartered Institute of Housing conference, June 2009
A housing industry professional filmed at the Chartered Institute of Housing conference, June 2009
A resident filmed at the Chartered Institute of Housing conference, June 2009
A resident filmed at the Chartered Institute of Housing conference, June 2009
A resident filmed at the Chartered Institute of Housing conference, June 2009
A resident filmed at the Chartered Institute of Housing conference, June 2009
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CATEGORIES
What makes a great repairs service? (24 videos)
What methods can be used to get residents more involved with the repairs process? (26 videos)
What is more important to a resident: Getting the job done quickly or cheaply? (12 videos)
What is more important to a resident: Getting a repair scheduled quickly or at a time which suits them? (11 videos)
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