Position: Joiner

Location: Liverpool

My Story:

I joined Morrison in 2009 when I transferred over through TUPE.  As a joiner my main responsibilities include replacing and repairing all aspects of a customer’s home, both inside and out.  I really enjoy working at Morrison as the variety of my work and meeting different people is great and provides me with job satisfaction.

To me, having the right tools and materials to the do the job I am there to do is a must as this always means I keep the disruption to the customer to a minimum.  I also think a little patience and understanding goes a long way in understanding our customer’s needs and delivering the best possible customer service.  In addition to this, I always pride myself on being on time and being smart and professional.

Customers are really important to me and to Morrison.

There was one time, where a customer was very upset about being left with inadequate kitchen facilities over a weekend and I took the time to talk this through with the tenant and complete the outstanding work.  By the time I completed the work, she was a very happy lady and complimented me on the work I had done … which I was pleased about.